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TERMS and CONDITIONS Ordering and Payment: You may place your order online We accept credit cards and paypal payments. Paypal is a secure on line payment and allows you to use a credit or debit card, or you checking account. Refunds: Plants and supplies are guaranteed to arrive in good condition. Store credit may be applied or replacements may be shippedin the event of damage or dissatisfaction, at Coastal Tillandsia Supply's discretion. Cash refunds are available for merchandise that is returned within 7 days of receipt and must be approved by Coastal Tillandsia Supply.